Tax Free Shopping, 3 Easy Steps To Claiming Your Refund

As a foreign visitor, you are entitled to claim back the GST on your hearing aids purchases with The Hearing Solution Group when you bring them home.
The GST rate in Singapore is 7%. The Global Refund Cheque must be validated by Customs before your departure by air travel. GST refund is not applicable for land and cruise departures. Your refund amount is the GST less an administration fee.

Airport Cash Refund

1. Shopping
   Shop where your see the Global Refund TAX FREE SHOPPING sign and simply ask for your Global Refund Cheque when you spend a minimum of SGD 100. You only need to spend SGD 100 to qualify for a GST refund.
2. Customs
   Show your purchases, receipts and passport to Customs officials at the Changi Airport and have your Global Refund Cheques stamped. For items to be checked-in, obtain the Customs stamp before checking in the items.
3. Refunding
   Collect your GST refund in cash, cheque, direct credit to your credit card, or the Airport Shopping Voucher (with additional 10% in refund value) at the Global Refund counter near the Customs counter at Changi Airport, Terminal 1 or 2.

Downtown Cash Refund

1. Shopping
   Shop where your see the Global Refund TAX FREE SHOPPING sign and simply ask for your Global Refund Cheque when you spend a minimum of SGD 100. You only need to spend SGD 100 to qualify for a GST refund.
2. Refunding
   Proceed to the Downtown Cash Refund counter with your: Completed Global Refund Cheque, purchase receipt, passport and credit/charge card with 6-months validity.

   Note: Refund is in Singapore currency and is limited to SGD 500 per tourist.

3. Customs
   Show your purchases, receipts, and passport to Customs officials at the airport and have your Global Refund Cheques stamped.
   For items to be checked-in, obtain the Customs stamp before checking in the items.
   Return the Customs endorsed Global Refund Cheques to the staff at the Global Refund Counter, next to the Customs.

   Note: The full amount of GST plus 2% of refunded amount will be charged to your credit card of the Global Refund Cheques are not returned with Customs stamp within 25 days from the date of issue.

Tax Free Shopping is not only the hearing aids products, but all other products purchased from The Hearing Solution Group. Services and Products which cannot be shown to the custom official at the airport are not applicable (eg. the Implanted part of a Cochlea Implant). Refund is only given for external parts.